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http://www.currybet.net/cbet_blog/2009/10/online_brand_crisis_plan.php
"Yesterday I was posting a few thoughts on the fall-out from Jan Moir's article about the death of Boyzone's Stephen Gately. People have linked these events with those surrounding The Guardian & Trafigura earlier last week as showing a big shift in the power balance between 'the establishment', represented by the media and big business, and 'the people', represented by @stephenfry on Twitter. I think these events are a continuation of a longer term trend, where complaining about issues and whipping up a vortex of righteous disgust on the Internet has become easier and easier."